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There is no sign up or monthly fee and you will only be billed for what you have actually used, receiving an electronic invoice via e-mail on a monthly basis. Each conference participant that joins the conference is charged to the call leader on a per minute basis.
For audio conferencing all that is required in order to conduct a conference call is a telephone, whether landline or mobile. You can also use special conference phones, but this is not a necessity.
Yes. If you require assistance at any time during your call, there are operators standing by 24 hours a day, 7 days a week. You may request assistance simply by pressing the *0 on your telephone. This will connect you straight to an operator who will deal with your query immediately.
No, not if you use our standard Reservationless-Plus service. Your conference can continue for as long as you need it to. All you need to do is hang up when the call is finished and this will end the conference. If you are utilising our Operator Assisted or Event services, you will have to book a period of time to utilise our service.
As stated previously, while our standard Audio service is our easy to use Reservationless-Plus service, we offer several other services. Event and Operator Assisted Audio conferencing are available as well as Web Conferencing with Microsoft Live Meeting and Web-Ex Meeting Centre. For more information on these services, please visit pages on Audio Conferencing & Web Conferencing.
While CentraCall cannot guarantee that a conference call will run smoothly outside of CentraCall's systems (Local Phone Exchange, Handset issues, etc), we understand the important role that conferencing plays in your business communications and we are dedicated to the accurate, timely, and smooth execution of your meetings. However if you do experience any problems please contact the operator whilst on the call who will effectively deal with the problem, or contact us at any time afterward.
If you use our standard Reservationless-Plus service, you never have to book. Once you have your account details you can use our service as much or as little as you want, any time you want. The same applies to our Web conferencing solutions, you don't have to book once you have signed up. If you wish to take advantage of our Event or Operator Assisted conferencing, you will have to book. For further information on these services please contact us.
All you need to do is provide your participants with the date and time of the call, the appropriate dial-in telephone number and you are ready to start your conference! Anyone can join.
A participant can join a conference call simply by dialling in and entering the conference code when instructed to do so by the recorded prompts. Please see the Audio Conferencing user guide for more information.
Yes. If you are expecting 30-40+ participants on a call, we recommend an Operator-Assisted or Event Audio Conference.
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