Can I use a calling card to dial into my free conference call?

Yes, you can use any telephone connection method that provides access to a US-based telephone number.

Can I record my free conference calls?

Yes, you can record your free conference calls by pressing (5) then (*) on your telephone keypad anytime during a call. The call is recorded and an MP3 file is posted on your Recordings page on our website. To access your recorded conference calls, log on to Basement Ventures FreeConferencing with your bridge number and moderator PIN. You can preview, download and post the MP3 file(s) as you like.

Can international callers participate in my free conference call?

Yes, any caller who can dial a US telephone number is able to access our service and participate in free conference calls.

Can international callers participate in my free conference call?

Yes, any caller who can dial a US telephone number is able to access our service and participate in free conference calls.

Is this a Voiceover Internet Protocol (VoIP) service like Skype™ or Vonage™?

No, this is not an Internet phone service like Skype™ or Vonage™. Basement Ventures uses the same phone network most people use every day. However, our free conference calling service does allow access from VoIP services, including Skype™ or Vonage™.

Is this free conference calling service secure?

Yes, each host receives a four-digit security PIN to access the free conference calling system, providing a much higher level of security than other conference calling services. You can also manage your call in real-time using our Web Manager, which allows you to disconnect callers and lock your conference calls at any time.

Can I have guest speakers on my free conference call and mute everyone else?

Yes, you can give your guest speakers a separate five-digit guest speaker code, which will keep their individual line from being muted by the host Mute All feature. You can change this five-digit code after each call for security purposes. Guest speakers must join as a participant, then press 88* on their telephone keypad before entering the five-digit code you provide them. You will find this code on the right-hand side of your computer screen once you have logged into your account.

Can you provide me a local dial-in number?

No, our free conference calling dial-in number is determined by our conference calling service location rather than caller location, and it cannot be changed.

Will I be charged long distance?

Everyone who participates in your free conference calls, including yourself, will dial a regular toll number (not toll-free/1-800). Any long-distance charges incurred depend on each participant long-distance plan and service provider, which will charge its customers directly.

Can participants dial in prior to my free conference call start time and wait?

Your participants can dial in up to eight minutes prior to the host accessing the conference call. They will be placed on hold and muted until the host joins the call. If the waiting time is exceeded, participant's are prompted to confirm the conference call details and call back at the designated time.